HEWLETT-PACKARD COMPANY AND SUBSIDIARIES SEGMENT / BUSINESS UNIT INFORMATION (Unaudited) (In millions) Twelve months ended October 31, ------------------------ 2011 2010 ----------- ----------- Net revenue:(a) Services Infrastructure Technology Outsourcing $ 15,189 $ 14,942 Technology Services 10,879 10,627 Application Services 6,852 6,792 Business Process Outsourcing 2,672 2,872 Other 362 296 ----------- ----------- Total Services 35,954 35,529 ----------- ----------- Enterprise Servers, Storage and Networking Industry Standard Servers 13,521 12,574 Storage 4,056 3,785 Business Critical Systems 2,095 2,292 HP Networking(b) 2,569 1,705 ----------- ----------- Total Enterprise Servers, Storage and Networking 22,241 20,356 ----------- ----------- HP Software(c) 3,217 2,729 ----------- ----------- Personal Systems Group(d) Notebooks 21,319 22,602 Desktops 15,260 15,519 Workstations 2,216 1,786 Other 779 834 ----------- ----------- Total Personal Systems Group 39,574 40,741 ----------- ----------- Imaging and Printing Group Supplies 17,154 17,249 Commercial Hardware 5,790 5,569 Consumer Hardware 2,839 2,946 ----------- ----------- Total Imaging and Printing Group 25,783 25,764 ----------- ----------- HP Financial Services 3,596 3,047 ----------- ----------- Corporate Investments 322 346 ----------- ----------- Total Segments 130,687 128,512 ----------- ----------- Eliminations of intersegment net revenue and other (3,442) (2,479) ----------- ----------- Total HP Consolidated Net Revenue $ 127,245 $ 126,033 =========== =========== (a) Certain fiscal 2011 organizational reclassifications have been reflected retroactively to provide improved visibility and comparability. For each of the quarters in fiscal year 2010, the reclassifications resulted in the transfer of revenue among the Enterprise Servers, Storage and Networking, Services, HP Software and Corporate Investments financial reporting segments. Reclassifications between segments included the transfer of the networking business from Corporate Investments to Enterprise Servers, Storage and Networking, the transfer of the communications and media solutions business from HP Software to Services, and the transfer of the business intelligence business from HP Software to Corporate Investments. In addition, revenue was transferred among the business units within the Services and Personal Systems Group segments. There was no impact on the previously reported financial results for the HP Financial Services and Imaging and Printing Group segments or for the business units within the Imaging and Printing Group segment. (b) The networking business was added to the Enterprise Servers, Storage and Networking segment in fiscal 2011. (c) The Business Technology Optimization and Other Software business units were consolidated into a single business unit within the HP Software segment in fiscal 2011. (d) The Handhelds business unit, which includes devices that run on Windows Mobile software, was reclassified into the Other business unit within the Personal Systems Group in fiscal 2011.
HP’s Profit Falls 91%, but It Beats Expectations
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